Shipping Policy

• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During festivals, sales, or unforeseen circumstances, processing may take slightly longer.

We currently deliver across India through trusted courier and logistics partners.

At present, we do not offer international shipping.

Estimated delivery time after dispatch:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.

• Shipping charges, if applicable, will be displayed during checkout before payment.
• We may offer free shipping on selected products or promotional offers.

Once your order is shipped, you will receive shipment details and a tracking number (where available) via SMS, email, or WhatsApp.

Our courier partner will normally make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the order may be returned to us.

Additional shipping charges may apply for re-dispatch.

Customers are responsible for providing accurate shipping details. Shailputri Worldwide is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

If you receive a package that appears damaged or tampered with:

• Do not accept the package if the damage is severe.
• Take clear photographs of the package.
• Contact us within 24 hours of delivery.

While we strive to deliver orders on time, delays may occur due to:

• Natural disasters
• Weather conditions
• Public holidays
• Courier operational issues
• Government restrictions

We appreciate your patience and understanding in such situations.